Whether it’s Ransomware, a sluggish internet connection, or that one mission-critical file that has disappeared, computer issues tend to crop up at the worst possible moment. You can hire the lone IT warrior; but what do you do when an issue is out of their skill set or your network needs to be overhauled? Alternatively, you can staff an IT department - but that proves to be costly and laborious. Instead, consider outsourcing locally. Your company can either supplement your solo employee that could use some support (and a vacation)! Or, have the experts at Vision Computer Solutions do it all, at a fraction of the price of bringing the same support in-house.Request a Free Quote
A secure network not only means keeping your data safe, it means protecting your clients’ data secure! Vision Computer Solutions regularly patches and updates all managed hardware, saving you from liabilities and downtime.
You and your staff will always be treated like VIPs. Our local help desk is available to your team 24/7/365 - no outsourcing and no operators to deal with. Whether it’s business hours or off-hours on a holiday, you will always deal with one of our Metro Detroit based engineers.
Focus on your business, not your technology. We proactively monitor your network to resolve as many issues as possible, before it impacts you or your employees’ productivity.
Consistent monthly billings makes planning for budgeting simple! With Vision Computer Solutions there are no surprises. We don’t require our clients to sign contracts. Additionally, we don’t charge for off-hours support. As your partner in technology, we do what’s right by you and your business.
Strategic Business Reviews are conducted on a regular basis between you and your own Client Success Manager. They will consult with you about your business goals and trends in technology, then provide suggestions to help you plan your future technology growth, while fitting your budget.
Save your budget by outsourcing. For less than the cost of an internal desktop support personnel, have access to an entire department of high-level engineers 24/7/365.
Wouldn’t it be nice to see what you’re paying for? At VCS, we deliver on our promises. You’ll receive complete reports for your peace of mind including: confirmation of backups, ticket logs, and more.
Stay in the know of what’s happening. You will receive full access to your own ticketing portal so you can track the issues and progress of any of your employees’ technical issues.
We hate calling customer service as much as you do, so we’ve done away with the touch-tone menus and dispatch. Reach our Metro Detroit based help desk around the clock.
Stop managing your vendors, let us handle it. From your internet services to software vendors, Vision Computer Solutions will manage the problem until resolution, saving you time and headaches on the phone.
Is your remote staff having issues? No longer worry about how to support them. VCS has remote management tools that allows us to assist your staff anywhere they have internet access.